Brightbridge Wealth Management Headlines: Siemens Enterprise Communications introduces AudioPresence(TM) HD

http://world.brightbridgewealthmanagement-mag.com/?p=54


15th July 2011 – In a continuing effort to innovate and help customers maximize productivity, Siemens Enterprise Communications has introduced AudioPresenceTM HD, which ensures that all OpenStage IP phone users can experience the highest quality audio for voice calls and audio conferences, at no additional cost for the functionality. Unlike other major brands, the OpenStage range provides high-definition voice capabilities across the entire line of OpenStage IP phones, including the newly announced OpenStage 5 entry-level phone. With the introduction of AudioPresence HD, the OpenStage portfolio extends its legacy of reliability and quality acoustic engineering.
“Siemens Enterprise Communications’ efforts to extend HD voice across its entire IP portfolio with AudioPresence increases the overall value of its already high quality proven IP desktop phones, allowing customers to enjoy a natural voice experience with higher voice quality, superior clarity, better intelligibility and a richer sound experience,” said Mohamed Alaa Saayed, Senior Industry Analyst with Frost & Sullivan. “The overall result is higher degrees of customer satisfaction and increased productivity.”
This innovation is particularly applicable to a truly global audience.  Research has shown that interactions among people with diverse native language backgrounds have increased dramatically and will continue to rise. For example, research from the Federal Institute of Research in Zurich, showed that official Globalization Indexes for information flows has increased more than 60% over the past two decades, and a global survey conducted by Associates for International Research, Inc. (AIRINC) showed that 42% of companies reported an increase in their expatriate populations in 2010, while 49% expect an increase in this number in 2011. Additionally, global research firm MZA Ltd. predicts the worldwide conferencing solutions market will grow to near $8 billion at a compound growth rate of over 13% due to the restrictions on business travel – demonstrating an ever increasing and high level of reliance on voice technologies to drive business communications, customer dialog and decision making.
Meanwhile, recent United Nations research indicates the global population of those over age 60 has grown by over 50% in the past two decades, while the number of U.S. workers over age 55 has increased by 53% over the past decade, according to the U.S. Bureau of Labor Statistics. Further, The European Commission expects the employment rate of workers age 55 and older to reach 59% by 2025.  With this aging workforce demographic comes age-related hearing loss, progressively impacting up to 50% of people by age 75. The AudioPresence HD enhanced user experience reduces frustration and helps ensure customer interactions and employee communications are well understood, avoiding errors and misunderstandings.